Refund policy
All Sales Are Final
Due to the custom nature of our precision-crafted pedal building jigs and tools, all sales are final. We do not offer refunds on any purchases.
Defective or Damaged Items
If you receive a defective or damaged product, please contact us immediately at contact@pedalsmithco.com with photos of the issue. We will work with you to resolve the problem, which may include a replacement or exchange at our discretion.
How to Request an Exchange
Contact us at contact@pedalsmithco.com with your order number, the item you wish to exchange, and the reason for the exchange request. Our team will review your request and respond within 2 business days.
Contact Us
If you have questions about our refund and exchange policy, please contact us at contact@pedalsmithco.com