Order Processing

All orders are processed within 2–5 business days (excluding weekends and holidays). As a small-batch operation, many items are made to order, so processing times may vary slightly during high demand periods.

Once your order has been shipped, you will receive a confirmation email with tracking information.

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Shipping Rates & Delivery Estimates

Shipping costs are calculated at checkout based on your location and selected shipping method.

Estimated delivery times:

• United States: 3–7 business days after shipment

Please note that delivery times are estimates and may vary due to carrier delays or external factors outside our control.

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Shipping Carriers

We primarily ship using trusted carriers such as USPS and other major providers to ensure reliable delivery.

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Order Tracking

Once your order ships, you will receive a tracking number via email. Please allow up to 24 hours for tracking information to update.

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Lost or Delayed Shipments

If your package appears to be lost or significantly delayed, please contact us and we will work with the carrier to resolve the issue.

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Incorrect Shipping Information

Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.

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Contact

If you have any questions about your order or shipping, please contact us at:
contact@pedalsmithco.com